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Operations

Run the day from the same admin.

Bookings, guests, staff, housekeeping and reports sit next to your rates and offers — no second system to log into.

What you get with Operations.

Bookings

Search, modify, cancel and mark paid.

Guests

Profiles and stay history.

Staff and roles

Give each person access to what they need.

Housekeeping

Room status for the team on the floor.

Reports

Arrivals, pickup, revenue and add-ons.

Notifications

30+ email notifications — instant or as daily digests, by role.

How it works

How Operations works.

  1. 1

    Bookings land

    In the same admin as rates and offers.

  2. 2

    Team is alerted

    Instant alerts and daily digests by role.

  3. 3

    Rooms are prepared

    Housekeeping sees room status in real time.

  4. 4

    Results are reported

    Arrivals, pickup, revenue and add-ons.

Housekeeping

Room status for the team on the floor.

Clean, dirty, inspected and occupied at a glance, on a phone or a desktop.

  • Status by room
  • Updates in real time
HousekeepingToday
101Clean102Dirty103Inspected104Clean105Occupied201Dirty202Clean203Clean204Inspected205Dirty301Clean302Occupied303Clean304Dirty305Clean
CleanDirtyInspectedOccupied
Notifications

The right alert to the right person.

Front office, revenue and management each get the alerts and daily reports they need — instantly or as a digest.

  • New bookings, changes and cancellations
  • Daily arrivals and pickup reports
  • Per-role settings
NotificationsInstant & daily digest
New bookingDeluxe King · 10 – 12 Oct · Pay at property
now
Add-on soldAirport transfer · partner operator notified
5m
Arrivals reportDaily digest sent to front office
7:00
Price Match recalibratedDirect rate below OTAs across the horizon
1h
Reports

Your direct channel, measured.

Revenue, bookings, arrivals, pickup and add-on sales in one place.

  • Revenue and bookings over time
  • Add-ons by category and operator
Direct revenueMonthQuarterYear
Arrivals today—
Pickup (7 days)—
Add-ons—
Illustration — your own figures appear here
FAQ

Questions about Operations

Can I control what each staff member sees?

Yes. Staff roles give each person access to what they need.

Which reports are included?

Arrivals, pickup, revenue, bookings and add-ons.

Can alerts be sent as a daily digest?

Yes. Each role can choose instant alerts or a daily digest.

Can housekeeping use a phone?

Yes. Room status works on phones as well as desktops.

Can I mark a pay-at-property booking as paid?

Yes, in one click from the booking.

Are payouts shown in the admin?

Yes. Payouts have their own section in the admin.

See goDirects on your own hotel.

A 30-minute walkthrough with your rooms, rates and policies.

Book a demo