Offer pay at property on the rate plans you choose — with a card kept as guarantee, or with no card at all.
The card is saved securely and charged only if the guest does not show.
For markets and segments that expect to pay at the desk.
Each plan keeps its own cancellation policy — nothing new to maintain.
The desk collects, and admin marks the booking paid in one click.
Offer pay at property on the rate plans you select.
Card guarantee, or no card at all.
Nothing is charged today; wording switches everywhere.
Mark the booking paid when the guest settles.
When a guest picks pay at property, the booking summary, confirmation page and every email switch to pay-at-property wording, so nobody expects a charge that is not coming.
Guest and hotel emails change to pay-at-property wording, so the guest knows nothing was charged and the front desk knows to collect.
Your room is reserved. No payment was taken today — you will pay at the property.
With card guarantee, the guest's card is saved securely and only charged if they do not show, under the plan's cancellation policy. No-card mode lets guests reserve with just their details — useful for markets and segments where paying at the desk is expected.
Pay at property uses each rate plan's existing cancellation policy. There is nothing extra to set up, and refundable and non-refundable logic stays exactly as it is.
No. With card guarantee the card is only charged if the guest does not show, under the plan's cancellation policy.
Yes. You choose which plans offer pay at property.
With card guarantee, the saved card can be charged under the plan's cancellation policy.
Yes, once the hotel marks the booking as paid.
It is switched on per hotel and then offered on the rate plans the hotel chooses.
Yes. Guests choose on the payment step; where pay at property is offered it is shown first.
A 30-minute walkthrough with your rooms, rates and policies.